Privacy Policy

Privacy Policy

Effective Date: October 29, 2026

Pilvilo ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Beijing Fengshui Technology Co., Ltd., the operator of https://Pilvilo.com, collects, uses, stores, and shares information when you visit our website, place an order, or contact our customer service team.

By using our website, you acknowledge that you have read this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or processing personal information for purposes that require consent.

1. Company Information

Website: https://Pilvilo.com

Website Operator: Beijing Fengshui Technology Co., Ltd.

Business License Entity: Beijing Fengshui Technology Co., Ltd.

Email: service@Pilvilo.com

Customer Service Phone: +1 601-440-1058

Registered Address:

Room 303, 3rd Floor, Building 4,
Courtyard No. 39, Linfeng 2nd Road, Haidian District,
Beijing, China

For questions or requests concerning this Privacy Policy, please contact us using the information above.

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

2.1 Personal Information You Provide

When you place an order, contact us, or use our website features, you may provide:

  • Contact information: Name, email address, telephone number, and shipping address.

  • Order information: Products purchased, order number, delivery details, and order history.

  • Customer service information: Messages, inquiries, photographs, and other information you choose to provide when requesting assistance with an order, return, refund, or damaged product.

  • Other information: Any information you voluntarily submit through forms or other website functions.

Please provide only information that is reasonably necessary for your interaction with us.

2.2 Payment Information

When you make a purchase, payment information may be processed by third-party payment service providers.

Depending on the payment method, these providers may process payment card details, billing information, transaction identifiers, and payment verification data.

We do not intend to collect or store full payment card details directly unless a particular payment process expressly requires it and appropriate safeguards are in place. Payment processing is subject to the relevant provider's privacy policy and terms.

2.3 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address and approximate geographic location derived from it.

  • Browser type, device type, operating system, and language settings.

  • Pages visited, links clicked, and interactions with website content.

  • Referring pages, access times, and website usage information.

  • Cookie identifiers and similar online identifiers.

We use this information to operate our website, understand website performance, improve user experience, protect against fraud, and support relevant analytics or advertising activities where applicable.

3. How We Use Your Information

We may use personal information for the following purposes:

  1. Order processing: To confirm purchases, process transactions, arrange shipment, and provide order updates.

  2. Customer support: To respond to questions, investigate order issues, and assist with returns, replacements, or refunds.

  3. Website operation: To maintain website functionality, troubleshoot errors, and improve our services.

  4. Payment and fraud prevention: To facilitate payment processing, verify transactions, and detect potentially fraudulent or unauthorized activities.

  5. Analytics and advertising: Where applicable, to measure website performance, understand customer interactions, and evaluate advertising effectiveness.

  6. Communications: To send transactional messages, such as order confirmations and shipping notifications, and other communications you have requested or consented to receive where required.

  7. Legal compliance: To comply with applicable laws, respond to lawful requests, resolve disputes, and enforce our terms and policies.

We do not intend to use personal information for purposes materially incompatible with those described here without providing any notice or obtaining consent required by applicable law.

4. Cookies and Similar Technologies

Pilvilo may use cookies, pixels, tags, local storage, and similar technologies to operate the website and understand how visitors interact with it.

4.1 Types of Cookies

Essential Cookies

These cookies support core website functions, such as maintaining shopping cart contents, preserving session information, supporting checkout, and protecting website security.

Analytics Cookies

Where enabled, analytics cookies help us understand website traffic, page performance, visitor interactions, and technical issues so that we can improve our website.

Advertising Cookies

Where enabled, advertising cookies or similar technologies may help measure advertising performance, limit repetitive advertisements, or deliver advertising that is more relevant to visitors.

Preference Cookies

These technologies may remember settings such as language or other website preferences to provide a more convenient browsing experience.

4.2 Managing Cookies

You can manage or disable cookies through your browser settings. Some browsers also provide controls for blocking third-party cookies or deleting stored website data.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

Please note that disabling essential cookies may affect certain website features, including shopping cart functionality, checkout, or other services.

5. Third-Party Services and Data Sharing

We may use third-party service providers to support the operation of Pilvilo. These providers may process personal information as necessary to provide their services, subject to applicable law and the relevant contractual arrangements.

5.1 Payment Service Providers

Payment providers may process transaction and billing information to complete purchases, verify payments, prevent fraud, and manage payment disputes.

5.2 Shipping and Delivery Providers

We may share necessary order and delivery information, such as your name, shipping address, telephone number, and order details, with shipping carriers, fulfillment partners, or other logistics providers so that your order can be delivered.

5.3 Website Hosting and Technical Services

Hosting providers, security services, and technical support providers may process technical information to maintain website availability, protect our systems, and resolve technical issues.

5.4 Analytics and Advertising Services

We may work with third-party analytics and advertising service providers to understand website activity, measure advertising performance, and support marketing activities.

Where AppLovin services are integrated into our website or related advertising activities, AppLovin may collect, receive, or process certain information in connection with advertising measurement, attribution, and related advertising services, in accordance with its applicable privacy practices and the services implemented.

The information involved and the purposes of processing depend on the specific AppLovin services and technologies used.

For more information about AppLovin’s collection and use of your information visit:

https://legal.applovin.com/privacy/

You may manage applicable cookie and advertising preferences through the privacy controls made available on our website, where available, and through your browser settings. Where required by applicable law, we will obtain consent before using non-essential tracking technologies.

5.5 Other Permitted Disclosures

We may disclose information when reasonably necessary to comply with applicable laws, respond to lawful legal processes, protect our rights or the safety of others, investigate suspected fraud, or complete a business transaction such as a merger or transfer of assets, subject to applicable legal requirements.

We do not intend to sell personal information in exchange for money. Where applicable law defines certain advertising-related disclosures as a sale, sharing, or targeted advertising, we will honor the rights and opt-out requirements that apply to those activities.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable law and legitimate recordkeeping requirements.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

You should avoid sending sensitive payment credentials or other unnecessary confidential information through ordinary email.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information, subject to applicable exceptions.

  • Request a copy of certain information in a portable format.

  • Object to or request restrictions on certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain targeted advertising, sale, or sharing activities where applicable.

  • Lodge a complaint with the relevant data protection authority.

To submit a privacy request, contact us at service@Pilvilo.com. We may need to verify your identity before processing your request and will respond in accordance with applicable law.

You may also manage cookies through your browser settings and use any applicable privacy or consent controls made available on our website.

9. International Data Transfers

Our company is identified above as being registered in Beijing, China. Depending on the services used to operate the website, your personal information may be processed or accessed in countries other than the country where you reside.

Data protection laws may differ between jurisdictions. Where applicable law requires safeguards for international transfers, we will take steps intended to meet those requirements.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are not permitted to use the relevant services under applicable law.

If you believe a child has provided personal information to us in circumstances where collection was not permitted, please contact service@Pilvilo.com. We will review the request and take appropriate action as required by applicable law.

11. Links to Third-Party Websites

Our website may contain links to third-party websites, payment services, shipping services, or other external platforms.

These third parties may maintain their own privacy policies and terms. We do not control their independent privacy practices, and we encourage you to review their policies before providing personal information to them.

A link to a third-party website does not necessarily mean that we endorse its services or privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, third-party services, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, our data practices, or a privacy request, please contact us:

Website: https://Pilvilo.com

Website Operator: Beijing Fengshui Technology Co., Ltd.

Business License Entity: Beijing Fengshui Technology Co., Ltd.

Email: service@Pilvilo.com

Customer Service Phone: +1 601-440-1058

Registered Address:

Room 303, 3rd Floor, Building 4,
Courtyard No. 39, Linfeng 2nd Road,
Haidian District, Beijing, China.

Thank you for visiting Pilvilo. We value your privacy and are committed to handling your information responsibly.